Hello,
Following customer reports, we investigated, the cause are prestashop servers since some resources needed to load the back office are unavailable more or less long and recurrent, therefore cause more or less severe problems
Sources involved :
http://profile.prestashop.com and http://gamification.prestashop.com/css/advices/advice-1.6.1.21_479.css
Solutions :
1. Disable module gamification
https://www.webbax.ch/2014/05/14/prestashop-tres-lent-brusquement/
2. Prevent check update modules by Administration/Preferences
3. Complain to Prestashop on their forum or technical helpdesk
Hi, Today, focus on the anti-bot function that exists in your cpanel by the Nginx plugin. This function is underutilized and can render a good service in many cases. Reference : https://support.yoorshop.hosting/knowledgebase/3077/You-are-under-ddos-attack.html See : 1. Bots do not accept cookies in general, this filter will not let ... Read More »
Hello,
We reintroduce a security on the types of requests in the profile 'YOORshop defaut'
If a problem appears in your application at this time, change to the Nginx profile to 'YOORshop default cloud'
Thank you
Hello,
For more than 2 years, we remind the need to use the smtp with authentication to avoid hacking emails sent by websites, and as a consequence a degradation of IP reputation causing mail delivery issues for legitime emails for all users of the concerned server.
This is no longer tolerated, it will soon be the norm for all web hosts and has long been in the obligations of our Terms.
It's up to you to correctly configure your website via its CMS or smtp php code. (Contact your webmaster if needed)
Reference:
Hello,
The stats are now centralized on the domain in non ssl for the traffic in ssl + not ssl, since September 6-13 according to the servers.
There will no longer link domains stats in SSL from October 1st, everything will be centralized on the domain in no SSL.
Thank you
Hello,
Very handy for recording your screen to show us errors/processes to replicate a problem :
https://chrome.google.com/webstore/detail/loom-video-recorder-scree/liecbddmkiiihnedobmlmillhodjkdmb
Schuss!
HostAdvice Great Uptime Award for YOORshop :
Hello,
This server will have the purpose of hosting customers using a lot of data from 30-40-50 GB, so will necessarily house few customers.
Ref : https://support.yoorshop.hosting/knowledgebase/5851/Unsufficient-disk-space.html
The few customers concerned will be individually informed. We will see according to the situation according to the servers.
Commissioned in a few days.
See u !
Hello,
Our support service will be reduced/slower du ring this period and phone service is on holiday...
Good holidays !
You can now access more easily the SSH terminal directly from your cPanel account, Advanced section, then click Terminal icon.
